Return & Refund Policy

At Ridecool, we strive to provide high-quality products. If you are not fully satisfied with your purchase, we’re here to help.

Return Eligibility

• Returns are accepted within 5 days of delivery.
• Item must be unused, unwashed, and in original packaging.
• Proof of purchase is required.

Non-Returnable Items

• Used or damaged products (not due to our fault)
• Items returned after 5 days

Refund Process

Once we receive and inspect your return, we will notify you. If approved:

• Refunds are processed within 5–7 business days.
• Amount will be credited to your original payment method.

Cash on Delivery (COD) Orders

For COD orders, refunds will be processed via bank transfer. Customers must provide correct bank details.

Return Shipping

Customers may be responsible for return shipping charges unless the product received is damaged or incorrect.

Damaged or Wrong Product

If you receive a damaged or incorrect item, contact us within 48 hours with photo proof for quick resolution.

Contact Us

Address: AR Bhavan, Pawathoor, Trivandrum - 695562
Email: support@ridecoolpro.store
Phone: +91 8590954575

We appreciate your trust in Ridecool.